BPO / Telecaller Jobs - Bangalore - Artistech Solution Pvt Ltd
Job Description
- Determines eligibility by comparing client information to requirements.
- Establishing relationship with clients and procuring documents as required.
- Informs clients by explaining procedures, answering questions, providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines and recommending improved procedures.
- Updates job knowledge by studying new projects in field of Human Resource, financial consultant and Security Verification fields.
- Accomplishes sales and organization mission by completing related results as needed.
Skills Required
A career in ITes is essentially driven by passion, professionalism and some key skills:
- Verbal Communication including telephonic communication
- Listening
- Data Entry
- Interpersonal Skills
- Reporting
Candidates must possess a very sharp customer focus, attention to detail and a passion to deliver extraordinary service.
Qualifications
- If Graduate then 1+ years required on BPO or KPO field.
- If completed +2 (PUC in few stated or 11 th and 12th) then 3+ years experience preferred in BPO or KPO field.
Job Particulars
About Company
Today’s dynamic and hyper-competitive business environment, where technology is transforming entire industries virtually overnight throws up not only challenges, but opportunities as well.
In order to make the most of these opportunities, companies need a strong process orientation, sharp focus on execution and mastery of cost optimization.
In this new environment, Business Process Outsourcing (BPO) has a crucial role to play in achieving all of the above objectives.
Artistech seeks to carve out a niche for itself in the BPO space by offering differentiated service offerings catering to specific client needs. Artistech works closely with each client to thoroughly understand their processes in order to develop a strategy for process optimization through outsourcing, followed by implementation.
The products and BPO services we offer cut across several market segments and industries such as – Telecom, Retail, Insurance, Banking & Financial Services, Hi-Tech & Manufacturing, Media, Publishing & Entertainment, and Life Sciences. Our services comprise B2B and B2C services, including both inbound and outbound calls.
Artistech provides complete solutions for our client’s customer relations objectives including quantifying sales leads, taking orders, responding to ad inquiries, market research, or general information requests.
ArtIsTech is a new generation ITes firm set up in the Silicon City of India, Bangalore. Founded by Mr. Nanje Gowda and Mr, Suraj Iyengar, the Artistech team comprises a group of experienced telemarketing and customer relations specialists.