BPO / Telecaller Jobs - Bangalore - Hinduja Global Solutions
Team Leader
Hinduja Global Solutions
1 to 3+ Years
200000 - 300000 Yearly
LLM, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, MBA/PGDM, BEd, BSc, BVSc, CA, CS, MEd, MS, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), Vocational Training
Expired
Posted: 08 Jul 16
Job Description
- Driving performance on SLAs (Staffed hours, AHT, attrition, absenteeism & quality)
- Set up processes to track key indicators such as schedule adherence, attendance, and absenteeism
- Communicating feedback for all reporters satisfactorily, closing performance incentive plans on time
- Flexible and open to working in different shifts
- Willingness to work under stringent targets and pressure
- Team player and open to feedback
Job Particulars
Role bpo telecaller
Education LLM, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, MBA/PGDM, BEd, BSc, BVSc, CA, CS, MEd, MS, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), Vocational Training
Who can apply Experienced (1 to 3+ Years)
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id209606
SkillsBPO
Locality Address Ashok Nagar, Attibele, Banashankari , Banaswadi , Bannerghatta Road , Basavanagudi , Basaveshwara Nagar , Bellandur , Bommanahalli, Brookefields , BTM , Byatarayanapura, Commercial Street , Cox Town, Cunningham Road , CV Raman Nagar , Dasarahalli, Domlur , Electronic City , Frazer Town , HBR Layout , Hebbal , Hennur , HSR , Indiranagar , International Airport , Jalahalli , Jayanagar , Jeevan Bhima Nagar , JP Nagar , Kaggadasapura , Kalyan Nagar , Kammanahalli , Koramangala , KR Puram , Kumaraswamy Layout , Lavelle Road , Madivala, Majestic , Malleshwaram , Marathahalli , Mathikere, MG Road , Mysore Road , Nagawara , New BEL Road , Old Airport Road , Old Madras Road , Padmanabha Nagar, Race Course Road , Rajajinagar , Rajarajeshwari Nagar , Rammurthy Nagar , Residency Road , Richmond Town, RT Nagar , Sadashiv Nagar , Sahakara Nagar , Sanjay Nagar , Sarjapur Road , Seshadripuram , Shanti Nagar , Shivajinagar , Thippasandra , Ulsoor , Vijaya Nagar, Vivek Nagar, Whitefield , Wilson Garden, Yelahanka , Yeshwantpur , Bangalore-Others
State Karnataka
Country India
About Company
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management services from marketing and digital enablement services, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps to retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with about 40,000 employees in 65 worldwide locations delivering localized solutions. HGS, part of the multi-billion dollar Hinduja Group, has over four decades of experience working with some of the world's most recognized brands.
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