BPO / Telecaller Jobs - Bhubaneswar - Raconsys
Job Description
JOB DESCRIPTION/JOB RESPONSIBILITIES
- Contact businesses and private individuals by telephone to promote products, services
- Solicit orders for goods and services over the telephone
- Explain the product or service to potential customers
- Deliver scripted sales pitch to the customer
- Adjust scripted sales pitch to meet needs of specific individuals
- Provide pricing details
- Handle customer questions
- Obtain customer information including names and addresses
- Record customer details including reaction to the product or service offered
- Receive orders over the telephone
- Input order details into the computer system
- Record customer details and details of transaction
- Confirm orders placed with field sales representatives
- Obtain contact details of potential customers from sources including telephone directories and purchased lists
- Schedule appointments for sales staff to meet prospective customers
- Conduct customer and marketing surveys
- Answer telephone calls from potential customers who are responding to advertisements
- Contact customers to follow up on initial interaction
CANDIDATE REQUIREMENTS/QUALIFICATIONS/EXPERIENCE/SKILLS
Language proficiency
Excellent in English Communication (Written & Spoken) preferably from English schooling background
Confident to interact & handle international Clients
Proficient in spoken Hindi
- Knowledge of sales and marketing principles and strategies
- Relevant work experience in sales, marketing, promotions or telemarketing
- Product knowledge
- Proficiency in relevant computer applications
- Communication skills
- Information gathering and management
- Adaptability
- Negotiation
- High energy levels
- Self motivation
Job Particulars
About Company
Raconsys IT Services Pvt. Ltd. is a German based company, since 2004. Now we are running a software development company in India which is situated in Bhubaneswar. We are known as a leading Strategic Consultant cum Digital Marketing company experienced in efficiently providing exclusive internet and client server software system.
Our expertise are in Strategic Management, application development, website design, e-business strategy and we deliver innovative and focused, e internet-based solutions for forward-thinking in the digital millennium. We are a 100 percent expertise company currently dealing with digital marketing domestically as well as internationally.