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BPO / Telecaller Jobs - Delhi - Spur Info Private Limited

BPO Domestic/International
Spur Info Private Limited
Delhi(Azadpur , Central Delhi , Chandni Chowk , Connaught Place , Daryaganj , Delhi Cantt. , Dwarka , Jail Road , Janakpuri , Janpath , Karol Bagh , Kirti Nagar , Mayapuri, Moti Nagar , Mukherjee Nagar , Najafgarh , Nangloi , Naraina , Netaji Subhash Place , Paharganj , Palam , Palam Vihar , Paschim Vihar , Pitampura , Punjabi Bagh , Rajinder Nagar , Rajouri Garden , Rohini , Subhash Nagar , Tagore Garden , Tilak Nagar , Uttam Nagar , Vikaspuri , West Patel Nagar , Delhi-Others)
15000 - 25000 Per Month
Spur Info Private Limited
Last Date 06 Nov 2016

Spur Info Private Limited - Job Details

Date of posting: 07 Sep 16

We are looking for an enthusiastic Customer Care Executive for our company. You will be responsible for attending queries over the phone & email and maintaining good customer relationships.

An effective Customer Care Executive must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and upsell.
  • Enter and update information in the inhouse system
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet the requirements and facilitate customers.
  • Keep records of calls and sales and note useful information
  • Contact potential customers to inform them about a products or services.
Requirements
  • Proven experience as Customer Care Executive or other sales/customer service role
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus

Hiring Process : Face to Face Interview, Telephonic Interview

Job Role : BPO / Telecaller

About Spur Info Private Limited

Travel and Visa Consultancy Company
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Spur Info Private Limited recruiting BPO Domestic/International fresher’s in Delhi(Azadpur , Central Delhi , Chandni Chowk , Connaught Place , Daryaganj , Delhi Cantt. , Dwarka , Jail Road , Janakpuri , Janpath , Karol Bagh , Kirti Nagar , Mayapuri, Moti Nagar , Mukherjee Nagar , Najafgarh , Nangloi , Naraina , Netaji Subhash Place , Paharganj , Palam , Palam Vihar , Paschim Vihar , Pitampura , Punjabi Bagh , Rajinder Nagar , Rajouri Garden , Rohini , Subhash Nagar , Tagore Garden , Tilak Nagar , Uttam Nagar , Vikaspuri , West Patel Nagar , Delhi-Others). The Spur Info Private Limited vacancies for BPO Domestic/International is filled through Face to Face Interview, Telephonic Interview etc.
Spur Info Private Limited jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with 12th Pass (HSE) are selected to full fill the vacancies in BPO / Telecaller job field. The fresher’s applying for BPO Domestic/International should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Spur Info Private Limited recruitment, fresher’s are mostly chosen for the department BPO / Telecaller. To learn more about the current jobs and other details, it is better to go through official site of Spur Info Private Limited and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Spur Info Private Limited and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.