BPO / Telecaller Jobs - Hyderabad - GLOBAL IT SOLUTIONS
Job Description
- Will be Good Communicator, Style of working with Calm and Patience, Good in system Operating.
- Should be eligible enough to take all follow ups with clients and customers,
- Maintaining daily MIS report, Good follow up with the customers in case to case, Alert and Revert to every client,
- Should be responding every Query made by the client and customer, Replying and Reverting to every client and customer is most Imp.
- Should be responsible in handling inbound/outbound calls
- Should be responsible in resolving customer queries over phone and ensure that they would meet business requirements
- Should be flexible to work with any shifts
- Flexible to work with US timings
Job Particulars
About Company
GLOBAL IT Solutions is CMMI – Level 3 Certified Company having wide range of expertise in IT and ITES services like BPO, KPO, ANIMATION (2D&3D), NETWORKING & SECURITY SOLUTIONS, DIGITAL MARKETING and HR consulting and Staff Augmentation services in both U.S.A and INDIA.
The company has a good track record in providing BPO and KPOs services to various U.S clients including fortune 500 companies .The company has made an humble beginning with just six employees and presently with an head count reached to 150 plus employees, employed either directly on rolls or on contract based. The company is having collaboration in U.S.A and INDIA for various BPO&KPO services like telecom, banking, insurance, health care sectors for solutions like customer relationship management (CRM), supply chain management (SCM),human resource(HR) and accounting.