BPO/Telecaller Jobs in Bangalore - Tele collection
BPO/Telecaller
Tele collection
0 Years
16000 - 20000 Monthly
Certificate Course (ITI), Diploma, B.Com, 10th Pass (SSC), 12th Pass (HSE), Other Graduate
Expired
Posted: 22 Jan 20
Job Description
The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who are monthly instalment (EMI) is due or who have not paid the instalment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due instalment is received. Job Responsibilities:
· Calling to the customers to remind their due date of the instalment.
· Reminder calls to delinquent customers who failed to make the EMI payment.
· Explain the consequences to the customer of not paying on time.
· Provide the options of payment channels for making the payment.
· Fix appointment for the field collections team if the customer asks for collecting payment from home.
· Follow up with the customers till the payment is received.
· Ensure that all details of the calls & update on collections are updated on the system as per the process. Desired Profile:
· Class 12th pass with 6 months of experience in any domain
· Graduate fresher can also apply
· Clear communication with good convincing skills
· Should have basic computer knowledge.
· Typing speed of at least 15 words per minute
· Willing, to work in shift Who should join?
· Candidate who is looking to go the extra mile to grow fast.
· Candidate who is willing to learn the best processes/practices in the industry
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, B.Com, 10th Pass (SSC), 12th Pass (HSE), Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id834181
Locality Address
State Karnataka
Country India
About Company
The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who’s monthly instalment (EMI) is due or who have not paid the instalment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due instalment is received. Job Responsibilities: · Calling to the customers to remind their due date of instalment. · Reminder calls to delinquent customers who failed to make the EMI payment. · Explain the consequences to customer of not paying on time. · Provide the options of payment channels for making the payment. · Fix appointment for the field collections team if customer asks for collecting payment from home. · Follow up with the customers till the payment is received. · Ensure that all details of the calls & update on collections is updated on the system as per the process. Desired Profile: · Class 12th pass with 6 months of experience in any domain · Graduate fresher can also apply · Clear communication with good convincing skills · Should have basic computer knowledge. · Typing speed of at least 15 words per minute · Willing to work in shift Who should join? · Candidate who is looking to go the extra mile to grow fast. · Candidate who is willing to learn the best processes/practices in the industry
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