BPO / Telecaller Jobs - Kota - Brilliant Geeks Telemarketing

Eligibility : M.Pham, M.Com, BBA/BBM, MA, BSc, BCA, BVSc, BHM, BEd, MEd, PG Diploma, MSW, MSc, M Phil / Phd, Diploma, B.Pharm, B.Com, BA, MHM, MCA

Location : Kota

Last Date : 21 Oct 2016

Salary : 8000 - 25000 Rs Per Month

Experience Required: Freshers

Hiring Process : Written-test, Face to Face Interview, Telephonic Interview, Group Discussion

Brilliant Geeks Telemarketing - Job Details

Manage associates to meet the needs of the business by demonstrating outstanding leadership and interpersonal skills.


  • Motivate team to achieve service goals through regular coaching.
  • Contribute to management team objectives through teamwork.
  • Ensure efficient performance of the agent group through balancing human and technical resources.
  • Contribute to ongoing improvement process.
  • Administer policies and procedures to assure consistency.
  • Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities.
  • Execute disciplinary action when necessary.
  • Monitor, coach, and counsel representatives in an ongoing development process.


  • College degree or equivalent work experience


  • Prior supervisor experience, preferably in a customer service or call center environment.


  • Demonstrate the ability to work well with people, both internally and with the external customers.
  • Strong organizational, administrative and time management skills.
  • Prioritize assignments, follow-up to ensure task completion, and manage multiple projects.
  • Ability to make quick, accurate, and appropriate decisions.
  • Exceptional skills in keyboard and operating computer systems.
  • Proven success in motivation and leadership.
  • Demonstrate the ability to successfully coach staff.
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Note: This posting is done directly & exclusively on

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Brilliant Geeks Telemarketing

We are just a bunch of marketing guys who are passionate about helping people out with technical problems using our geeky minds.

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