BPO / Telecaller Jobs - Pune - Arise Solution
Job Description
On Roll Job
Designation: Advisor / Jr. Advisor – BPO Chat – Blended
Department: Web Chat Support Semi Voice – BPO – Blended (70% Chat / 30% Voice)
Salary: Up to 4 L/A (Depends on Experience and Knowledge) + Additional Shift Allowance + Corporate Benefits + Medical Claims + Incentives
Education: Min HSC / Any Graduate / PG
Location: Pune
Minimum Experience Needed: 1+ yrs of Experience in International BPO Voice / Blended Process.
Excellent Communication Skill
Job Description:
- Resolve customer complaints via Chat / phone calls.
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Cancel or upgrade accounts.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Answer questions about warranties or terms of sale.
- Act as the company gatekeeper.
- Suggest solutions when product malfunctions.
- Handle product recalls.
Job Particulars
Role bpo telecaller
Who can apply Experienced (1.5 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id239135
Job Category BPO
Locality Address
State Maharashtra
Country India
About Company
Arise Solution is Leading End to End Recruiting & Staffing Firm in Ahmedabad / Pune. We are working with major Multinational & Corporate Companies.
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