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BPO Voice Process Jobs in Chennai,Noida,Kolkata - WKA Tech India

featured-job FEATURED JOB

BPO Voice Process

WKA Tech India
experience-icon 1 Years
salary-icon 15000 - 20000 Monthly
Expired

Posted: 04 Aug 21

Job Description

  • Clarify Customer requirements; probe for and confirm understanding of requirements or problems.
  • Support Customers across telecommunications, Financial Services & Healthcare verticals.
  • Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile
  • Any Graduate Fresher OR Under-Graduate / drop out.
  • Excellent verbal and written communication skills.
  • Flexible with a 24/7 Environment.
  • Salary up to 30K & attractive Incentives amount.
  • To provide best-in-class Customer support to customers over Voice.
  • Take end-to-end ownership of customer issues reported.
  • Research, diagnose and identify solutions to resolve customer issues.
  • Document solutions in the form of knowledge base, notes, and Articles and help build a robust knowledge base that can be referred to in the future.

Desired Candidate Profile

  • Experienced. Prefer Minimum 1 year of experience in International Customer support chat / Email Support
  • Graduate & under Grads -experienced can apply
  • Excellent in Verbal English
  • Willing to work in Night Shifts
  • Knowledge of PC, Excel & Good Typing.

Job Particulars

Education BA, 12th Pass (HSE)
Who can apply Experienced (1 Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1279011
Locality Address Ambattur , K.K. Nagar , Howrah
Country India

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