Brand Manager/Client Service Jobs in Bangalore - Media Moments

You will manage a portfolio of brands; encompassing strategic direction and brand counsel, as well as overseeing the work of the day to day account teams

Core responsibilities include:

• Monitor and manage all aspects of daily client performance
• Act as the primary point of contact for assigned clients; escalate, track and solve client issues
• Develop and maintain strong active relationships with key client stakeholders
• Develop in-depth knowledge of the industry and client business needs
• Partner with Sales in pre-sales engagement work including developing proposals and campaign strategies that tie tightly with each client.
• Drive established goals across relevant KPIs and balance business yield focused with client desired metrics.
• Identify opportunities for performance improvement and upsell.
• Working as a member of an account team to identify client needs and address them with strategic recommendation of Media Moments digital products and services
• Maintain strong active relationships with key client stakeholders at both senior and mid-management levels; act as the primary point of contact for assigned clients
• Comfortable and effective in complex project environments, and working with both long-range and short-term business objectives and management of multiple stakeholders
• Interpreting and analyzing results data to improve client ROI
• Delivering formal and informal presentations to clients as well as internal team members
• Limited travel to sales / client offices or events may be required
• Review internal analytics, digital trends, and competitive intelligence, and liaise with appropriate internal teams to identify ways to improve our web presence

The ideal candidate should:

• 3 to 4 years’ experience in digital & integrated marketing
• Advanced conflict-resolution and negotiation skills.
• Must be able to work independently, handle multiple projects to completion in a fast-paced environment, and negotiate and collaborate effectively at an advanced level.
• Strong integrated marketing communications and management skills including research, analysis and strategy.
• Strong interpersonal communication skills - ability to present at all levels of the organization and a positive public representative.
• A demonstrated passion for search, social and mobile solutions and knowledge of how to leverage each to achieve marketing goals
• Knowledge and understanding of social media platforms and their respective participants (Facebook, LinkedIn, YouTube, Twitter, etc.) and how they can be deployed in different scenarios
• Should have strong understanding of interactive strategy, design, production and project management as well as tactics to leverage social media
• Deep understanding of the direction the digital landscape is going and a passion for all things digital
• Proven ability to solution sell and track record for closing digital business
• Success in presenting strategic solutions and POVs that demonstrate thought leadership, and engage across social media
• Design and execute digital marketing campaign strategies custom tailored for various Brands and its talent, ensuring that audiences are aligned with top business priorities and goals, including: CRM, revenue, interest, awareness, loyalty and satisfaction
• Support strategic business objectives by infusing digital recommendations into broader marketing plans
• Develop and distribute thought leadership across digital disciplines
• Build and project manage, when needed, website, micro-sites and splash pages with various vendors.
• Build impactful social influencer marketing programs.
• Establish and spearhead new relationships with technology vendors and online partners

What We Believe In:

• Deliver Wow Through Service
• Embrace and Drive Positive Change
• Create Fun and a Little Quirky
• Be Adventurous, inspired and Open-Minded
• Pursue development and Learning
• Build Open and Honest Relationships with Communication
• Build a Positive Team and Family Spirit
• Do More with Less
• Be Passionate and Determined
• Be Humble