Business Analyst Jobs in Bangalore - MYSTERY MIND IT & ENGG SERVICES PVT LTD
Business Analyst
MYSTERY MIND IT & ENGG SERVICES PVT LTD
Expired
Posted: 26 Feb 21
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Role management trainee
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id1131432
Job Category Management
Locality Address Banashankari , Kumaraswamy Layout , Mysore Road , Rajarajeshwari Nagar , Vijaya Nagar
State Karnataka
Country India
About Company
MYSTERY MIND IT & ENGG SERVICES PVT LTD
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