Business Analyst Jobs in Gandhinagar - Etech Technology Solutions
Job Description
The Role:
As an Analyst, you will be assigned to multiple projects depending on our needs, your interests, and expertise.
The projects can vary from assisting your team in implementing, maintaining, and testing our software for new customers to managing customer accounts post-launch.
RESPONSIBILITIES:
Product Implementation:
Work with senior team members to carry out customer implementations and program enhancements.
Participate in the implementation design, setup, and review processes Identify improvements to our feedback products and processes Utilize Client software knowledge for testing customized software solutions
Client Management:
Build long-standing customer relationships by improving customer feedback programs Provide support to client meetings by leveraging in-depth Client system capabilities Work with client teams in resolving technical/system related inquiries Provide quality assurance support when providing features to clients Provide client support when analyzing large sets of data
Qualification Required:
• Excellent analytical skills (including Microsoft Excel) and attention to detail
l• Strong written, oral communication, and presentation skills
• Bachelor’s / Master’s degree in Computer Application (BSc IT, MSc IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.)
• Knowledge of JavaScript, HTML, CSS, and XML. GUI would be an added advantage
Job Particulars
Role management trainee
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1245534
Job Category BSc/BCA/BBM , Management , Work from Home
Locality Address Gandhinagar-Others
State Gujarat
Country India
About Company
About EtechEtech is a leading provider of customer engagement solutions and services utilizing inbound and outbound voice as well as web chat. For over a decade, we have been helping companies cost effectively acquire new customers and maximize profits by servicing and growing existing customers. We are a Tier One preferred provider for Fortune 500 companies and employ roughly 2500 team members operating in 8 Global Centers (5 in the US, 2 in India, and 1 in Jamaica)We are hiring for one of the top most SaaS based reputed clients based at US which is associated with Etech.
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