Business Analyst Jobs in Pune - Terrasys Infotech pvt ltd
Business Analyst
Terrasys Infotech pvt ltd
0 to 3 Years
13000 - 25000 Monthly
Expired
Posted: 15 Dec 17
Job Description
- Bulk Hiring For Australia.... And US Process
- Shift timing morning 5:00 am to 2:00 pm (Australia)
- Shift timing evening 7:00 pm to 4:00 am (US)
- No pick up and drop Travelling allowance will be given.
- Salary for freshers between 13 k to 15 k and exp above 15 k with incentives.
- Freshers are welcome Good communication skills.
- Job Location: Vishrantwadi,Pune
Job Particulars
Role management trainee
Education Certificate Course (ITI), B.Com, BA, BBA/BBM, BCA, BEd, BSc, MCA, 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id367457
Job Category BSc/BCA/BBM
Locality Address Vishrantwadi
State Maharashtra
Country India
About Company
Customer Interaction ServicesTackling and managing customer interactions proficiently, effectively, and optimally productively is the imperative need for the businesses of all sectors - and ensuring better customer satisfaction with every interface is the ultimate and cherished challenge in present competitive environs.
Terrasys strongly believe in optimizing each customer contact to deliver value to both the endcustomer (in terms of delight & satisfaction) and the client in terms of business value.
Our efficacious Customer Interaction Services can be classified into the following four categories, and are versatile and elegant enough to serve most profitably the businesses of all sectors.
♦ Customer Support ♦ Customer Acquisition ♦ Technical Support ♦ E-mail & Chat Management
Outbound Call Center
Terrasys provide Outbound Telemarketing Services which comprises of an innovative Call Center Setup, equipped with all the latest tools, which enable us to make successful marketing calls for your products and services. Each Outbound Call is recorded so as to ensure that the quality of the Outbound Calls made from the Call Center, are not deteriorated at any stage of the ongoing conversation between the agent and the prospect customer.
Inbound customer support
Inbound customer service pertains to calls that originate from a customer and result in the customer talking to a person rather than a message-based system. These calls can be related to technical support, sales, products, account questions or general company information.
Technical Support Services
At Terrasys Technical Support Outsourcing has evolved from simple call handling to business process re engineering. The IT Help Desk has expanded to the integrated Service Desk. India has proven its capabilities in strategic Call Center Technical Support Outsourcing, both for Onsite, as well as Offshore Outsourcing.
Terrasys strongly believe in optimizing each customer contact to deliver value to both the endcustomer (in terms of delight & satisfaction) and the client in terms of business value.
Our efficacious Customer Interaction Services can be classified into the following four categories, and are versatile and elegant enough to serve most profitably the businesses of all sectors.
Outbound Call Center
Terrasys provide Outbound Telemarketing Services which comprises of an innovative Call Center Setup, equipped with all the latest tools, which enable us to make successful marketing calls for your products and services. Each Outbound Call is recorded so as to ensure that the quality of the Outbound Calls made from the Call Center, are not deteriorated at any stage of the ongoing conversation between the agent and the prospect customer.
Inbound customer support
Inbound customer service pertains to calls that originate from a customer and result in the customer talking to a person rather than a message-based system. These calls can be related to technical support, sales, products, account questions or general company information.
Technical Support Services
At Terrasys Technical Support Outsourcing has evolved from simple call handling to business process re engineering. The IT Help Desk has expanded to the integrated Service Desk. India has proven its capabilities in strategic Call Center Technical Support Outsourcing, both for Onsite, as well as Offshore Outsourcing.
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