Business Development / Client Relations / Reports Quality Check / Verification Associate Jobs in Gurgaon - Absolute People Screen
Business Development / Client Relations / Reports Quality Check / Verification Associate
Job Description
- Identify business opportunities by identifying prospects and analysing sales options.
- Sell employment screening services by establishing contact and developing relationships with prospects and recommending screening solutions.
- Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities.
- Identify service improvements or new services by remaining current on industry trends, market activities, and competitors.
- Prepare reports by collecting, analysing, and summarizing information.
- Maintain after sales quality service by establishing and enforcing organization standards.
- Making exceptional sales pitches to prospective clients
- Identifying decision-makers within targeted leads to begin the sales process
- Penetrating all targeted accounts and radiating sales from within client base
- Meeting monthly & yearly sales targets determined by the company
- Streamlining and optimising self-performance in order to maximise results
- Building sound, lasting relationships with clients to fuel the company's growth
- Achieving targets within deadlines
- Planning for and executing new deals and developing new clients
- Regularly following up with existing clients via phone and email to cross-sell and up-sell
- Keeping clients up-to-date with the latest company and sales information
- Renewing contracts with clients at set time intervals
- Maintaining & documenting clear client sale records in database
- Visiting & meeting clients & prospects regularly
- Calling prospects generated by external lead source
- Education Qualification No specific qualification needed.
- Candidate Location Delhi, Gurgaon, Noida, Faridabad.
- Gender Male/Female
- Experience 0 to 6 months of work experience.
- English Rating 3,4 & 5 as per Fresherworld’s UI.
- Work week Monday to Friday 09:30 am 6:00 pm, Sat / Sun is fixed off.
- Salary Rs 10K Rs 13K per month + Annual Sales Bonus of Rs 50,000.
- Other Perks Company Phone, Laptop, Corporate Credit Card, iPad.
- Travel Allowance
- Receiving employment screening cases from clients.
- Acknowledging case receipt to clients.
- Assigning cases to verifications team.
- Communicating first & second level insufficiencies to clients.
- Clearing insufficiencies and client follow up.
- Applicant Chasing.
- Invoice Delivery and Payment Follow up.
- Weekly Client Calls.
- Delivery of Client Progress Sheets.
- Addressing client queries via phone and email.
- CSAT Surveys.
- There are some very straight forward expectations from this role:
- This is a client facing role and hence the person should be able to think out of the box, should be creative in delivering a solution to the client, should be able to see a potential problem brewing and identify a solution to fix it and should have an eye for detail.
- The individual should represent “Absolute” positively in front of all clients and should be the ambassador of the company to the client. Total & utmost professionalism over phone & email is a must requirement.
- Timely Delivery of all tasks to the client is a must requirement. The client relations role may require the individual to stretch beyond their normal working hours to deliver items to the client.
- 100% attendance and punctuality is a mandatory expectation for this role.
- Excellent communication and inter personnel skills.
- Education Qualification No specific qualification needed.
- Candidate Location Delhi, Gurgaon, Noida, Faridabad.
- Gender Male/Female
- Experience 0 to 6 months of work experience.
- English Rating 3,4 & 5 as per Fresherworld’s UI.
- Work week Monday to Friday 09:30 am 6:00 pm, Sat / Sun is fixed off.
- Salary Rs 10K Rs 12K per month + performance incentives.
- Travel Allowance
- To attain verifications via phone / email / fax / post according to the predefined quality standards, service level and productivity targets on assigned cases.
- Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc.
- Analyzing verifications received and quality check as per internal parameter.
- Updating internal MIS by the minute on all checks / cases.
- Achieving a low turnaround time for completing checks across all categories.
- Creating and maintaining healthy relationships with verification source contacts
- Drafting screening reports and send the same to the client relations team for issuance to the client.
- Education Qualification No specific qualification needed.
- Candidate Location Delhi, Gurgaon, Noida, Faridabad.
- Gender Male/Female
- Experience 0 to 6 months of work experience.
- English Rating 3,4 & 5 as per Fresherworld’s UI.
- Work week Monday to Friday 09:30 am 6:00 pm, Sat / Sun is fixed off.
- Salary Rs 10K Rs 12K per month + performance incentives.
- Travel Allowance
- Reports Quality Check Associate
- Qualifier Only candidates with excellent english writing skills will be considered.
- To draft & check the screening reports produced by the verifications team indeed meet the quality standard set by the company.
- Responsible for timely delivery of reports to clients.
- Need to use analytical skills to analyse the findings of an individual's background.
- Provide feedback to the verifications team on the standard of the report produced.
- Need to follow up with the verifications team in case reports go on hold during quality check.
- Need to follow client directives on the report formats.
- Maintain up to date tracker on the status of reports produced, delivered to client & on hold reports.
- Maintain up to date invoice tracker of the reports delivered to clients.
- Responsible for coordinating with the operations team in case of client request for clarification / amendments in the report & delivering the same to client as per their expectations.
- Generating list of pending reports from the verifications team & informing the team on a daily basis.
- Following up with the verifications team on pending reports.
- Generating list of total reports produced end of every business day.
- Addressing/ training the operations team on regular intervals on reports front dos & don’ts / amendments in the reports formats etc.
- Education Qualification No specific qualification needed.
- Candidate Location Delhi, Gurgaon, Noida, Faridabad.
- Gender Male/Female
- Experience 0 to 6 months of work experience.
- English Rating 3,4 & 5 as per Fresher world’s UI.
- Work week Monday to Friday 09:30 am 6:00 pm, Sat / Sun is fixed off.
- Salary Rs 10K Rs 12K per month + performance incentives.
- Travel Allowance
Job Particulars
About Company
Absolute People Screen delivers regional background checks, drug testing, and employment verification services across Asia, Middle East, Africa and Levant to help companies hire the right candidates, so they can grow successfully and efficiently no matter their size or industry.
We empower employers across various industry verticals with information and data to successfully run an employment screening program. We pride ourselves on understanding & delivering the complexity of carrying out background checks across diverse regions & strive to provide solutions that help our clients make smart, wise and safe hiring decisions.
Absolute People Screen is headquartered in Gurgaon, India with another office at Ras Al-Khaimah, UAE.