Business Intelligence Analyst Jobs in Bangalore - Epicor Software India Pvt Ltd
Business Intelligence Analyst
Epicor Software India Pvt Ltd
Expired
Posted: 09 Oct 19
Job Description
Business Intelligence Analyst
Job ID : 19001344
Location : Bengaluru, Karnataka
HR and Administration
Additional Skills That Could Set You Apart :
- Develop Persona based ServiceNow Reports (Performance Analytics and Standard Reports) to support the CSM processes using ServiceNow.
- Work with Product Owners & Support to develop analytics to support their Key Performance Indicators and supporting metrics Review and Manage Product Support teams.
- Performance Analytics development and deployments Use other tools (Tableau) to support analytics activities not available in ServiceNow.
- Manage the development of Performance Analytics in ServiceNow from a strategic standpoint Build and maintain relationships with the process teams and process stakeholders.
- Serve as a Subject Matter Expert on ServiceNow PA and Standard Reporting
- Manage Existing Standard & PA Reports, Dashboards & Homepages
- Establish Best Practices from Both Technical & Process perspective.
Preferred :
- 1 - 2 years ServiceNow experience bachelor’s degree or 2-3 yrs.
- relevant experience Strong knowledge of data analytics skills Experience with Service
- Now and Performance Analytics development and Standard Reporting.
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id719054
Job Category Sales and Marketing
Locality Address
State Karnataka
Country India
About Company
Epicor Software Corporation provides industry-specific business software designed around the needs of manufacturing, distribution, retail, and services organizations. More than 45 years of experience with our customers’ unique business processes and operational requirements is built into every solution―in the cloud or on premises.
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