Business Support Executive Jobs in Indore - IMSI
Job Description
We are hiring for our esteemed worldwide client.
Purpose of Position - Provide excellent customer service to customers by answering inquiries, finding correct solutions.
Position Type- PERMANENT
No of positions- 10
LOCATION: INDORE
Location:Indore
PG & Above:
Graduate/ Undergraduate Candidates with 6 months of International BPO Experience / Post Graduate
Role:
- Handle queries of customers related to products, delivery, rates, etc.
- Should have the flare for delivering good customer service.
- Need to have the zeal and the knack to promote products and services over the phone.
- Has to have the ability to comprehend the customers well over the phone.
- Should know how to excel and exceed customer’s expectations by going the extra mile
KEY SKILLS:
- A “Customer Support” must have
- Good command over written and spoken English
- Possess excellent listening skills
- Dedication towards the work
- Working knowledge of computers (basics of Excel, MS Word, and PowerPoint)
- Flexible to work in any shift timings
- Good comprehension skills
- Analytical & Probing skills
DESIRED CANDIDATE PROFILE:
- Education Qualifications – HSC/Any Graduate.
- Excellent command over English (Verbal & Written)
- Good knowledge of computer (typing speed 25 words per minute, accuracy At least 80%)
- Excellent interpersonal skills
- Open to work in Rotational shifts
Job Particulars
Education Diploma, B.Com, BA, BBA/BBM, BCA, BEd, BHM, BSc, 12th Pass (HSE), B.FashionTech, B.F.Sc(Fisheries), BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id265269
SkillsBPO ITES International BPO KPO
Locality Address
State Madhya Pradesh
Country India
About Company
IMSI India Consulting firm-We are innovative, knowledge and process-driven and enters each client engagement with the goal of building long term relationships and total client satisfaction on every project supported.
IMSI excels in IT, Professional Staffing and Business Process Outsourcing (BPO) and Call Centers. Expert staffing resources have industry knowledge, 2-10 years of experience, certification and skills, are self-driven and have great teamwork and communication skills.
Specialties
Specialties
IT / Telecom / Engineering Staffing, BPO/Call Center Facilities, Project Management
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