Cafe Manager recruitment at Cafe Coffee Day, Ahmednagar,Amravati,Aurangabad
Job Description
Job Profile:
- Supervise an individual outlet
- Maximize Café sales performance and drive profits
- Sales forecasting and apportioning targets across teams
- Asset & Equipment maintenance
- Assuring the Timely & Accurate indent is placed for the café
- Wastage control measures
- Ensuring the compliance of the SOPs on cash & all the tenders
- Timely forecast of the stock in order to ensure the smooth operation of the cafe
- Learning & Development Management
- Retention of manpower
- Motivating the team to ensure the sales target in met
- Briefing the team on a daily basis to ensure the team understands the importance SOPs
- Ensure the team is groomed to move to the next level
- Grievance handling & solving issues
- Ensure the Training Certification of team members
- Process Indicators
- Ensuring all the documentation related to the café is done on time (Sales Reports/ Café Registers)
- Ensuring the Quality Audits done on day to day basis
- Implementation of SOPs
- Efficient utilization of the manpower by means of effective charting out the duty rooster
- Integrity, cost controllable & Waste Management
- Ensuring 90% score in the Management Visit Report
- Customer orientation
- Ensure all the Customer complaints are resolved
- Analysis of Customer database complaints & drive the footfall in the cafes
- Ensuring the MAST & SOPs is followed by the team in the café to drive customer focus
- Ensuring the Training norms are met
- Ensuring 90% score in the Management Visit Report.
Required Skills:
- Excellent communication & influencing skill
- Result oriented
- Financial awareness & understanding of P&L
- Ability to strategise & analyze reports
- Sales & marketing orientation
- Planning & organizational skills
- Building & developing high performance team
- Operating system & internet skills.
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Job Particulars
Role steward hospitality
Education LLM, B.Arch, Certificate Course (ITI), Diploma, B.Com, B.Pharm, BA, M.Arch, M.Com, MA, BBA/BBM, BCA, BDS, BEd, BHM, BSc, BVSc, MBBS, MEd, MHM, MSc, MSW, PG Diploma
Who can apply Freshers and Experienced (0 to 5 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id156028
Job Category Diploma , BSc/BCA/BBM , Hospitality , Retail
SkillsHospitality Management
Locality Address
State Maharashtra
Country India
About Company
Café Coffee Day is a coffee shop for the young and the young at heart. We're part of Coffee Day Global Limited. We source our coffees from thousands of small coffee planters. They and the many plantation workers have truly made us who we are today and we're glad to be a part of their lives. Popularly known as CCD, we strive to provide the best experience to our guests. To put it plainly, we brought in the concept of cafes to India (this is where you thank us!). The first one opened in 1996 on Brigade Road in Bangalore and continues to be one of the most happening places in the city. The young and the young at heart immediately took to the place. A smart, simple space that they could call their own for a while… sit down, talk and listen to conversations, hold short meetings or even have a lot of good fun…all over steaming cups of coffee. CCD today is totally in tune with its target audience. It’s a strong relationship the brand shares. It's been an exciting journey since then, becoming the largest organised retail cafe chain in the country. What's more if your travels take you to Austria, Czech Republic or Malaysia, do stop by our CCDs there for the taste of a blend from home.
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