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Call center Agent Jobs in Mumbai,Navi Mumbai - Minecodes Technology pvt ltd

Call center Agent

Minecodes Technology pvt ltd
experience-icon 0 Years
salary-icon 11000 - 18000 Monthly
Expired

Posted: 19 Oct 18

Job Description

  • Should be able to multi-task during handling a transaction and dealing with a client
  • Should be available to work in a US based shifts. Will be responsible for attaining daily, weekly and monthly Product Targets
  • Ability to profile clients and engage them forming enhanced customer relations
  • Should have a short learning curve coupled with a passion for technology market
  • Ability to understand/comprehend the clients requirements and respond tactically
  • Emphasizing on key words, handling objections and using product/service benefits to respond to customer’s queries
  • Should be able tprofile and engage customers to create strong foundations and impart companies principles
  • Accurately capturing required customer details in CRM tool
  • Will require address, engage and profile various types of clients where necessary in a tactical manner imparting product features and benefits
  • Meet Call Quality requirements as outlined via Call Monitoring Guidelines and Policies
  • Requires maintaining 100% Product Compliance as per market guidelines
  • Real time adherence and ad-hoc implementation of product training basis of Service Level Agreements
Benefits
  • Excellent Incentives (4k - 25k Per Month)
  • Value Added Perks on top of Salary & Incentives
  • Domestic and International travel Campaigns with Amazing Prices
  • Opportunity to make Cash Incentive on Weekly Basis
  • Overseas Travel Opportunities USA

Job Particulars

Education Diploma, 10th Pass (SSC), 12th Pass (HSE), Other Course
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id495705
Job Category Diploma , BPO
Locality Address
Country India

About Company

Minecodes Technology provides strategic and technological turn-key solutions to clients from diversified sectors across the globe. Our global presence include offices in USA, Canada, UK and India.

Primary methodology at Minecodes Technology is to focus in automation and research, establishing a strong relation with the core segments of our clients businesses where we are able to provide enhanced delivery of services and products.

To create future leaders that will resonate with new concepts and innovations on a global platform forms the cornerstone of our culture and approach at Minecodes Technology.
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