Call center executive Jobs in Chennai - First venture management services pvt ltd
Call center executive
Job Description
Roles and Responsibilities of an AR Caller:
- AR caller reviews the work-order given by the AR Analyst and starts calling the insurance carriers to check on the status of the claims filed with them.
- If the claim has been processed, AR callers get the payment information.
- If the claim is denied, AR callers find the reason for denial and see whether they can fix the denial while they are on the call with the Insurance Carrier.
- If that is not viable option, the caller will note the reason for the denial and pass it on to the AR analyst to fix the Denial.
- In short, the caller contacts the insurer, gets the data on all the claims given in the work order, and reports back to the AR Analyst to make sure necessary action is taken on each claim
Job Particulars
About Company
First Venture Management Services Pvt. Ltd is an offshore medical billing company in Chennai, India supporting Genesis Medical Management LLC located at Mesa, Arizona,USA.
The management team with its experience in healthcare and business process outsourcing is committed to deliver outstanding results to its customers.
Our services for hospitals and physician practices offer a complete receivables management solution to ensure the success of your practice. We take care of eligibility, benefits and authorization verification. Request prior authorization when required,electronic claim submission and manual claim submissions.
Our AR team analyze and take action on rejections and denials on time. We have dedicated staff to call the payers and patients.
Our well trained and experienced staff track each claim till the cash is received.
We complete the cycle by posting the cash in the system once the checks are deposited and receive the remittance advice.
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