Call Center Executive Jobs in Chennai - Royal Agro Fresh
Job Description
Call Center Executive Responsibilities:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
Job Particulars
Role bpo telecaller
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id523296
Job Category BPO , Analyst / Analytics , Logistics / Transportation
Locality Address Kodambakkam
State Tamil Nadu
Country India
About Company
Royal Agro Fresh a fully Integrated Poultry Group in India requires vibrant and result oriented personnel for its operation in Chennai location.
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