Call center executive Jobs in Durgapur - Technext Technosoft
Call center executive
Job Description
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Job Particulars
About Company
Technext Technosoft Pvt Ltd
A leading Software Development and International BPO company, providing Software and Web services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary software technology platform, TECHNEXT TECHNOSOFT delivers support services to millions of customers globally and its services are available on a 24/7 basis, 365 days a year.
We are currently hiring for the following positions:
- C.E (Customer care executive)
Applicants must be mandatorily proficient with English Communication. Should be dedicated & highly motivated. Experienced Candidates will be preferred (relevant experience only). Freshers with good communication skills may also apply.