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Call center executive Jobs in Kolkata - SANS CONSULTANCY

Telecaller
SANS INFOTECH
10000 - 11000 Per Month
SANS INFOTECH
Last Date 29 May 2019
This Job is Expired

SANS INFOTECH - Job Details

Date of posting: 02 May 19

  • BPO refers to Business Process Outsourcing. 
  • The BPO executives are supposed to monitor many tasks and the work in the back office which includes helping customers or clients with billing or purchasing or if the customer wishes to create an account for any product and much more. 
  • BPO operation particularly means giving the contract to a third party vendor to carry out the back-office tasks. 
  • Usually, big organizations consider it as a money saving tactic by outsourcing their back office business to another company where they itself carry out the front office themselves.
  • A BPO executive has many tasks where the most important out of many is to ensure client or the customer's satisfaction.

Responsibilities

  • The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
  • He/She must show the willingness to learn new things every time and then.
  • Must discuss every matter with its supervisor or team leader to get any issue sorted
  • Giving a resolution to the customers or clients should be the whole and sole responsibility.
  • Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
  • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
  • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Skills

  • Where communicating with the customers is the only task which is carried out majorly, a candidate applying for a BPO job should have good Oral and written communication.
  • An effective communicator, probably fluid with what he/she is speaking and a BPO executive should a computer literate.
  • A BPO executive should be flexible enough to adapt to any environment or changes happening in the sector. 
  • They should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis. 

A person should also have a clear view of what the current market trend is.

  • Should have good Oral and written communication.
  • An effective communicator, probably fluid with what he/she is speaking.
  • Should be a computer literate.
  • Should be flexible enough to adapt to any environment or changes happening in the sector.
  • Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
  • Should also have a clear view of what the current market trend is.

Educational Qualification

  • The BPO industry demands a degree in any specification from an accredited institution. Some BPO organization specifically ask for a bachelor's degree in science, maths or statistics depending upon the client they are working for.
  • H.S are most welcome.

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO
Hiring Process : Face to Face Interview
Who can apply : Freshers

About SANS INFOTECH

SANS CONSULTANCY IS A STARTUP CONSULTANCY IN  KOLKATA . IT HAS TILL NOW 4 EMPLOYEES.


Our target is help  people to  given a better job.

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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12th Pass (HSE)
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SANS INFOTECH recruiting Telecaller candidates nearby Kolkata.SANS INFOTECH vacancies for Telecaller is recruited through Written-test, Face to Face Interview etc.
SANS INFOTECH Company recruits a lot of candidates every year based on the skills . The candidates with 12th Pass (HSE) are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Kolkata can apply for Telecaller position in SANS INFOTECH. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the SANS INFOTECH recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of SANS INFOTECH and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of SANS INFOTECH and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in SANS INFOTECH and near your city and get a secured career.