call center representative Jobs in Hyderabad - Technodom Private Limited
Job Description
- We are looking for a Call Center Representative to work in night shifts.
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
- Fluent English skills - Ability to Speak, Read & Write
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
- CTC:2,00,000-4,00,000
- Quick Hikes in Salary
- Cab Facility
- Incentives
- Bonus
- 5 Days/week
- Snacks
- Industry Standard Leave
Job Particulars
Role bpo telecaller
Education B.Com, BA, BCA, BSc, 12th Pass (HSE)
Who can apply Experienced (1 to 2.5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id496723
Job Category BPO , Analyst / Analytics , Logistics / Transportation
Locality Address Kukatpally
State Telangana
Country India
About Company
ITs a Start-up product cum bpo company with a team size of 60+
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