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Call Centre Executive Jobs in Gurgaon - Skill Mirror

Call Centre Executive

Skill Mirror
experience-icon 0 Years
salary-icon 11000 - 25000 Monthly
Expired

Posted: 24 Jan 18

Job Description

  • is hiring Customer Cre Executives for domestic process for its client based out of Gurgaon.
  • Its a day shift job with good remuneration and incentives.
Responsibilities : 
  • Manage incoming calls
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id379249
Job Category BPO
Locality Address
Country India

About Company

Skillmirror. is into the recruitment solution domain. 
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