Call Quality Jobs in Mumbai - Global March
Call Quality
Global March
0 to 3 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 11 Dec 20
Job Description
Profile Job Title Manager – Training - Call Centre & store
Profile will Report toBusiness Unit - Head
Location Mahim, visiting stores
Department Foodstuff
Primary Responsibility
Continuous Training the team on Products, Customer Handling , Grievance Handling etc Process Weekly MIS on Target achievement, executives performance, missed calls, grievance report Implement Best Call centre practices Manage Incentive Plans for Executives Suggesting innovative ideas to push on-call sales Weekly Visit Stores to train the supervisors on Customer Handling
Secondary Responsibility
Drive B2C sales target by increasing the efficiency of Outbound calls Highlight order Processing issues at Store level/DC and implement ways to resolve
The code Call Quality & Training Location – Mumbai-Mahim Present Salary/CTC Notice Period Scanned Passport Photo ( a must) – jobs@onemarch.com
Skills: Call Center Executive, Call Quality, Call Quality Monitoring
Experience: 4.00-9.00 Years
Education: 12th Class (XII)
Profile will Report toBusiness Unit - Head
Location Mahim, visiting stores
Department Foodstuff
Primary Responsibility
Skills: Call Center Executive, Call Quality, Call Quality Monitoring
Experience: 4.00-9.00 Years
Education: 12th Class (XII)
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1063328
Locality Address
State Maharashtra
Country India
About Company
Global March
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