Calling Agent Jobs in Delhi - Bookbaggage.com I Pvt. Ltd.

Calling Agent
Bookbaggage.com I Pvt. Ltd.
Delhi(Delhi-Others)
0 Years
10000 - 15000 Monthly
Bookbaggage.com I Pvt. Ltd.
Last Date 17 Oct 2021
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Bookbaggage.com I Pvt. Ltd. - Job Details

Date of posting: 18 Aug 21
Hi We are urgently looking for calling agent for inbound process in two shifts of our logistic department.

Based at Rajokri in New Delhi.

Requirements
  • Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
  • Prior experience with customer service and call centers in relevant job roles.
  • Good knowledge of CRM practices and systems.
  • Customer oriented attitude with professionalism.
  • Strong multitasking, time management, and target achieving skills.
  • Excellent communication and listening skills with good command over the English language.

Job Discription:

  • Answering phones from customers professionally and responding to customer inquiries and complaints.
  • Identify the needs of customers, resolve issues and provide solutions.
  • Also, be well read on company policies and the website for FAQs or policy related answers.
  • Maintain good customer relations.
  • Maintain records of the conversations with the customer and analyze the data.
  • Write and submit timely reports on performance, targets and customer queries.

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO
Hiring Process : Face to Face Interview, Group Discussion
Who can apply : Freshers
State : Delhi
Country : India

About Bookbaggage.com I Pvt. Ltd.

Bookbaggage.com I Pvt. Ltd.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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