Captain / Senior Captain Jobs in Mumbai

Captain / Senior Captain

CATERING AND ALLIED

0 Years

20000 - 35000 Monthly

Expired

Posted: 18 Nov 17

Job Description

Anticipate guest’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
Maintain communication with and supports the Assistant Manager & Restaurant Manger
Inspect table settings, chairs, floors, proper maintenance, cleanliness and safety, takes immediate action to correct any issues.
Manage the guest reservation system.
Receive and greets members and guests; assist with seating.
Check tables throughout service times for guest satisfaction, resolve guest complaints.
Enforce restaurant rules, regulations and policies.
In absence of the Assistant Manager and Restaurant Manager, he/she may serve as Manager on Duty (MOD) and handle opening or closing procedures.
Supervise the dining room staff and maintain uniform service standards.
Ensure side work is completed every day and restaurant supplies are stocked. Reports any supply shortages to the Assistant Manager or Manager.
Review daily specials, stations and other applicable announcements.
Train new-hires in service standards, menu items and up- selling.
Train food service and bar staff on a continuous basis.
Assist with banquet room set up and break down.
Coordinates food service between kitchen and service staff.
Act as initial contact for disciplinary actions. Assure that actions are consistent and accurate.
Provides timely detailed account of any disciplinary issues to the Assistant Manager and Restaurant Manager.
Review daily and weekly functions with Assistant Manager and Restaurant Manager.
Lead to achieve desired results in high quality service and experience for the guests.
Perform other related duties as assigned.
Adhere to grooming and appearance standards consistently or at all time.
Report to duty on or before scheduled time, as specified by the Restaurant Manager.