Career Counsellor Jobs in Bangalore - Future Revolution Consultancy Private Limited

Job Description:

Lead Handling

• Handle inbound and outbound calls. 
• Respond to email, Message, phone and walk-in inquiries. 
• Calling prospective data and generate walk-ins. 
• Follow up on enquiries to ensure walk-in. 
• Follow up with students and parents for admissions / attending seminars / attending counseling, convert leads to walk-in.
  

• Plan and monitor marketing activities and programs such as referral activities, workshops, etc. 
• Plan and facilitate school / College activities to build institutional relationships.  
• Work as part of the Business Development team to generating revenue. 
• Gather information about competitors and opportunities.
  

• Counsel and provide career guidance to students to close admissions. 
• Be a coach and guide for student’s queries. 
• Convert Walk-ins into Admissions. 
• Manage and monitor Jr. Councilors and Telecalling staff. 
• Admission process, documentation and batch formation.
  

• Timely distribution of study materials to all batches. 
• Storing and updating stock of study materials, test papers, answer sheets etc.
• Conducting and facilitating to class test, Final exam (Online and off line), test scores reporting, Certificate distribution, etc. 
• Collate, Monitor and manage Batch Schedules, Training quality, Batch tracker, etc.
• Handling all aspects of communication (internal, external and with HO). 
• Direct interaction with Students /parents for academic & Administrative progress.
• Manage and Monitor student absenteeism, class cancellations and remedial actions, etc.
  

• Improve Student Satisfaction Level. 
• Immediately resolve issues, concerns and problems raised by students. 
• Timely response, delivery and keep up commitments. 
• Deal people with grace, firm and respectfully. 
• Maintain customer relationship through good interpersonal skills.
  

• Effective day to day center management. 
• Coordinating and implementing operational functions at the center. 
• Responsible for the smooth function of the center. 
• Time Table management, Smooth operation of faculties, attendance keeping and monitoring, escalate issues related faculty, students and other staffs (absenteeism / punctuality / quality of training / work), etc. 
• Centre facility and infrastructure management. 
• Aesthetic upkeep of the place. 
• Escalation & resolution of academic or Administrative problems. 
• Notice board management.

• Ensure healthy growth in enrolments. 
• Fees and installment fees collection - Ensure no arrears. 
• Collection and banking of revenue: Ensure that all collections are deposited in the bank. Plan and achieve daily/ weekly/monthly business targets
  

• Pleasing personality with very good communication and convincing skills. 
• Excellent command on English, Kannada and Hindi. 
• Ability to sell and handle issues. 
• Fire & Hunger for Sales and should be a consistent High performer. 
• Ability to work in demanding and dynamic environment. 
• Sound knowledge & understanding of Consumer Behavior. 
• Qualities like Team Player, Motivator & a good Leader.
• Computer literacy, good operating knowledge on MS Office