Cell Lead (Australian Process) Jobs in Thiruvananthapuram - Phykon Solutions Private Limited Technopark
Cell Lead Australian Process
Job Description
Job Title: Cell Lead (Australian Process)
Company: Phykon Solutions Private Limited
Location: Technopark, Trivandrum
Experience : 0-1 year
Number of positions open : 1
Brief description :
- Identifying new strategies for the smooth operation of the business and implementation.
- Error control and quality management.
- Knowledge sharing(Training & Development of Team members).
- Analyze client feedback and quality reports periodically with to identify the training needs.
- Interest in sports and global sporting events is value add.
- Documentation and reporting.
- Monitor and evaluate metrics, identifying required actions necessary to achieve service level and quality targets.
- Technical awareness about browsers, operating systems.
- Basic awareness about software testing.
- Mentoring the team.
Preferred skills:
- Good written and verbal communication skill.
- Email etiquette.
- Technical awareness about browsers, operating systems.
- Basic awareness about software testing.
- Should be trainable.
- Customer service experience.
Job Particulars
About Company
Technopark is the IT hub of the State of Kerala, and based in Trivandrum which can rightfully claim to be the knowledge capital of the region. Technopark provides world class, robust and failsafe physical, power and datacom infrastructure, offering a no compromise yet low cost enabling environment for IT industry that is leveraged by its occupant companies for a competitive advantage.