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Central Ops Support Executive Jobs in Bangalore - Amazon

Central Ops Support Executive

Amazon
salary-icon Not disclosed
qualification-icon Any Graduate
Expired

Posted: 01 Feb 18

Job Description

Eligibility : Any graduate from 2017 batch

Job Summary: 
The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centers. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data. The candidate must be ready to work on weekends and in shifts. 

Roles and Responsibilities: 
  • Remotely monitor efficient functioning of the assigned seller flex sites via call, emails and by coordination with field executives 
  • Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations 
  • Train and direct associates for execution and adherence of norms and practices 
  • Trigger the audit of the sites by field executives for various operational performances, restrictions, and norms 
  • Devise and deploy SOP's, analyses data, and propose features and processes, which focus on improving the Seller experience 
  • Willing to work on weekends and travel extensively within and between the cities.

Basic qualifications :
  • 0-1 years of experience in any role, preferably Operations. 
  • Excellent Communication Skills both in English and Hindi.
  • Demonstrated analytical ability, results-oriented environment with external customer interaction. 
  • Highly proficient in Microsoft Office and Windows based applications.
  • Able to work independently 
Interview Process : Online Test and 2 F2F Rounds

Job Particulars

Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id381727
Job Category Tech Support
Locality Address
Country India

About Company

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Founded by Jeff Bezos, the Amazon.com website started in 1995 as a place to buy books because of the unique customer experience the Web could offer book lovers. Bezos believed that only the Internet could offer customers the convenience of browsing a selection of millions of book titles in a single sitting. During the first 30 days of business, Amazon fulfilled orders for customers in 50 states and 45 countries - all shipped from his Seattle-area garage. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world
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