CENTRE HEAD Jobs in Allahabad - RDConnect Services

RDConnect Services
RDConnect Services
Last Date 14 Jan 2018

RDConnect Services - Job Details

Date of posting: 15 Nov 17

Job Description:

  • Will be heading and providing functional leadership to the operations of the BPO team
  • Overall accountability for the entire BPO operation of multiple customers with multiple shift operations.
  • To manage the operational activities and challenges of allocated BPO divisions and ensure resources match workloads to provide cost effective, high quality service within agreed SLA's and timeliness.
  • Establish mechanisms to ensure enhancement in the overall productivity, volume and competence levels of the BPO division through strategic interventions.
  • Create, mentor and lead an effective BPO team of Operations Managers / Senior Managers.
  • Build and maintain effective long-term relationships with key members of the client team.
  • Be prepared to innovate and actively seek out-of-the-box solutions.
  • This is a Key leadership Role and will head the Data Processing and other BPO Operations
  • Will manage the BPO process independently and ensure business profitability.
  • Will drive business and interfaces with the clients.
  • Will be responsible for continuous business process improvements.
  • Product goals achievement
  • Provide customer service expertise and thought leadership across processes
  • Determining project roadmap
  • Driving product improvements through Product benchmarking and analyzing market data and trends.
  • Develop resource plans commensurate with project deliverables and work with Human Resources and Staffing to define and hire right skills for the product.
  • Identify opportunity for growth of the product and participate in transitions.
  • Driving best practice sharing through processes

Hiring Process : Face to Face Interview

Job Role : Others

About RDConnect Services

RDConnect Services

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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RDConnect Services recruiting CENTRE HEAD fresher’s in Allahabad. The RDConnect Services vacancies for CENTRE HEAD is filled through Face to Face Interview etc.
RDConnect Services jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with M.Com, MBA/PGDM are selected to full fill the vacancies in Others job field. The fresher’s applying for CENTRE HEAD should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to RDConnect Services recruitment, fresher’s are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of RDConnect Services and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of RDConnect Services and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.