Charter BPO Solutions Hiring Customer Care Executive Job in Infopark,Kochi
Customer Care Executive
Job Description
Job Title: Customer Care Executive
Company: Charter BPO Solutions
Location: Infopark,Kochi
Job description :
- Assist businesses to collect overdue amount from unpaid accounts/loans and other debts
- Contact customers and advice them of the debt and arrange for payments to be made
- Negotiate with the customer for the best possible payment plan
Ideal Candidate Profile:
- Strong verbal communication- Ability to articulate well, provide clear and concise responses
- Negotiation skills
- Emotional intelligence- ability to perceive unfavorable situations/conditions and have the capacity to identify and initiate alternatives to circumvent such situations
- Good interpersonal skills
- Persuasive, persistent and firm.
- Willingness to work in Australian shifts
Job Particulars
About Company
Infopark located at Kochi, is the new IT Park being developed by the Government of Kerala. To set up this project, Government has transferred 100 acres of land which is now under the ownership and possession of Infoparks Kerala, which is an independent Society fully owned by the Government.