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Chat and Email process Jobs in Hyderabad - Pathway

Chat and Email process

Pathway
experience-icon 0 Years
salary-icon 15000 - 35000 Monthly
Expired

Posted: 16 Oct 18

Job Description

  • Salary up to 4.20 L P/K
  • Qualification : B.Tech, B.Com and MBA
  • Salary  : 1.8 to 4.2 LK P/ A
  • Eligible criteria: 2015, 2016, 2017, 2018.
  • Job Location: Hyderabad
  • Efficiently handle the customer service operations for international clients.
  • Address all customer and agent requests and queries within established timeframes and service levels
  • Take follow up action in respect of customer queries, requests and complaints and ensure effective closure
  • Be proactive towards service level timelines and quality metrics as defined in the delivery model
  • Analyzing problems & Providing Solutions.
  • Handle customer email enquiries. (Excellent Written English)
  • Shoulder responsibility for effective email communication with international clients and home team. 
  • Work in collaboration with the Marketing team for implementation of strategies.
  • Excellent verbal and written English language capability. Good logical reasoning and analytical abilities.
  • Deliver efficient, effective, professional and courteous service to intermediaries and customers.
  • Candidate should have good command on English (Spoken, Written & Listening skills.

Job Particulars

Role others
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id494427
Locality Address
State Telangana
Country India

About Company

We Are One Of The Fastest Growing And Recognized Placement Consultants Based In Hyderabad. We Have Got An Excellent Blend Of Individuals From Both Management As Well As Technical Background Who Understand The Very Core Concept Of Manpower Requirement And Because Of That We Have Become One Of The Popular Employers’ Choices. We Have Created Such A Unique Business Model That The Employers Who Pursue Us Instead We Run After Them. We Fulfill The Manpower Requirements Of Our Valued Employers Covering Almost Every Sector Of The Industry From FINANCE, BANKING, FMCG, ENGINEERING, MARKETING, And HUMAN RESOURCE To INFORMATION TECHNOLOGY. Our Methodology For Sourcing Manpower Includes HEADHUNTING, TOP EMPLOYEES’ REFERRAL, And PORTAL REFERRAL. Apart From That We Predominantly Source The Requisite Manpower From The Prominent Print And Electronic Media. We Also Have The Database Of Distinguished And Eminent Personalities That Are Invaluable And Highly Reliable Through Our Own Strong Social Networking. So Finding The Right Person For The Right Position Is A Cake Walk For Us And We Are Always At The Doorsteps The Moment Employers Knock Us
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