chat consultant Jobs in Thiruvananthapuram - Webential Digilab Pvt Ltd
chat consultant
Webential Digilab Pvt Ltd
Expired
Posted: 24 Jan 19
Job Description
- Respond to multiple inbound chats; gather and verify required information as appropriate.
- Identify current and prospective customer needs and determine appropriate solutions to resolve all issues and concerns as well as qualify leads and explain the type of service or product offered that may be beneficial to the customer
- Communicate information and answer questions regarding current promotions and new or upgraded products/services.
- Resolve customer issues in a prompt, professional and friendly manner
- complete system documentation and tasks.
- Leverage tools and processes (including prepared responses) appropriately.
- Strive to meet defined metrics for productivity, quality, and customer experience.
- Maintain thorough systems, network, and product knowledge
- Work with colleagues, immediate supervisors to ensure that proven sales techniques are followed and enhanced.
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id552188
Job Category Analyst / Analytics , Logistics / Transportation
Locality Address
State Kerala
Country India
About Company
We believe that the best solution is always a collaborative process between client, designer and developer. We specialise in design and development of websites, custom web applications, mobile apps and digital applications. We have created responsive web experiences for number of clients in number of industries. We provide solutions to client's that need custom functionality that can't be achieved any other way. We can create solutions based on open source systems such as wordpress, drupal, magento and many more.
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