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Receives and responds to incoming client request via telephone, web, chat, and email
Follows established Case Management Best Practices
Identifies assesses criticality and prioritizes resolution of all new and existing issues
Researches and develops resolutions to customer issues
Works independently to resolve most issues
Manages and documents the resolution process while effectively communicating status with the client
Application Support, Helpdesk Specialist , Excellent Communication Skills, Healthcare functional domain
Qualifications- 12th Pass Fresher can apply
Skills
Communication
Intermediate join
Behaviors  Â
Work from home, remote work, flexible working hours, Remote jobÂ
Job Summary
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