iNEWPM
ad

Chat Support Executive Jobs in Delhi,Faridabad,Gurgaon - Pcpatchers Technology P Ltd

Chat Support Executive
Pcpatchers Technology P Ltd
Pcpatchers Technology P Ltd
Last Date 16 Aug 2017

Pcpatchers Technology P Ltd - Job Details

Date of posting: 17 Jun 17

  • Position: Chat Support Executive
  • No of Opening: 2
  • Salary:  1, 44,000 to 2, 24,000 P.A. + Incentives
JD:
  • At least 1 year of relevant work experience. Freshers with excellent written English skills are eligible too.
  • Strong analytical, problem-solving and troubleshooting skills
  • Capable of thinking critically
  • Attention to detail with the ability to complete a large volume of work quickly and independently
  • Ability to work collaboratively in a diverse team environment.
  • Proactive approach (ability to discern trends and solutions to process/user issues, ability to innovate and suggest process improvements)
  • Excellent written communication skills in English for email and chat support channels
  • Enthusiasm for customer service
  • Team player with very good interpersonal skills and forward-looking attitude
  • Open to ideas/feedback
Responsibilities
  • Provide chat, email support to resolve user problems with proactive troubleshooting
  • Follow predefined (as trained) support procedures and policies
  • Master the use of our support channels, processes & tools
  • Identify and report Partner/user issues & feedback through appropriate channels.
  • Pro-actively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate, and customer satisfaction.
  • Effectively and judiciously escalate issues with clear communication
  • Support team lead/ manager when required
  • Ability and willingness to quickly complete large volumes of work with high quality
  • Work and communicate with cross-functional teams (engineering, sales, product specialists, etc) using various channels of internal communication regarding Partner issues.

Hiring Process : Face to Face Interview

Job Role : Others

About Pcpatchers Technology P Ltd

Pcpatchers is an indepedent provider of remote tech support services for software and peripherals.All logos and brands name are just for reference. Pcpatchers is dedicated in providing all its customers best technical support services for software, hardware, and peripherals Pcpatchers.net is one of exceptional website around the globe that has certified professionals with full knowledge of the product. Unless it is announced or expressed Pcpatchers.net is not associated with any of the third party companies. You need to contact the relevant third party for permitted use and specific warranties connected with the software, hardware, or computer peripherals. Any contents submitted by third party on this website is not accountable to Pcpatchers.net. Users themselves would be responsible and bear all risks for using any third party content, product or services. All the technicians hired are trained by Pcpatchers.net and are Pcpatchers.net Certified Professionals. They may or may not be certified by any third party companies unless it is expressed or announced. The trademarks PcpATCHERS , PcpATCHERS LTD & Experience the best support ( tag line),and any combination of these are the trademarks and/or registered trademarks of Pcpatchers Ltd and/or its subsidiaries and affiliates. The appearance of the site, the graphics and all the icons are trademark and/or service mark of Pcpatchers.net and cannot be imitated, copied, or used without the permission from Pcpatchers ltd. All the product names, company names, logos, and all other trademarks appearing on this Website are property of their respective owners. Logos or brand names of third party are just for informational use only and does not involve any endorsement by Pcpatchers.net. Pcpatchers.net is not promoting any of the third party products or services.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Pcpatchers Technology P Ltd recruiting Chat Support Executive Experienced(1 Years) candidates in Delhi, Faridabad, Gurgaon, Ghaziabad, Noida. The Pcpatchers Technology P Ltd vacancies for Chat Support Executive is filled through Face to Face Interview etc.
Pcpatchers Technology P Ltd jobs for Experienced(1 Years) candidates are very common in nature as the company recruits a lot of Experienced(1 Years) candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Others job field. The Experienced(1 Years) candidates applying for Chat Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Pcpatchers Technology P Ltd recruitment, Experienced(1 Years) candidates are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Pcpatchers Technology P Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Pcpatchers Technology P Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.