City Operations Head Jobs in Pune - Adintecha Pvt. Ltd.

City Operations Head

Adintecha Pvt. Ltd.

0 Years

Not disclosed

Expired

Posted: 22 Nov 19

Ensure end to end smooth running of logistics operations for Pune region
Benchmarking with Competition by updating regarding Last Mile Delivery solutions, coping up with latest trends, innovations and industry best practices
Adhere and enforce all operational procedures and policies, also ensure timely audit is conducted
Ensure that all the SLA’s & TAT are maintained
Responsible for reduction in cost and increase in productivity for the region.
Finalisation of manpower, fleet, training and resource planning
Handles the continuous improvement projects w.r.t. cost service and employee productivity
Maintenance of all the operational budgets
Supervises activities pertaining to vendor for the upcoming new projects
Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time
Heading the new initiatives like involving 3 rd party for the distribution of shipments wherever there are less number of packages
Impart behavioural & soft skills training to the team as and when required
Monitoring security parameters across region and ensures no unlawful activity occurs