claims associate Jobs in Noida - Capgemini

Dear Candidates,

• Capgemini is hiring for below mentioned positions.
• Sr. Process Associate/Process Associate
• Candidate who have applied in last 6 months are not eligible to apply for this position.

Job Description-

Fresher’s are also welcome

• Provide statistical and performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement.
• Provide support for fellow team members by providing appropriate coaching, counseling, direction and resolution. 
• Ensure fellow employees have appropriate training and other resources to perform their job. 
• Respond to and resolve customer issues. 
• Assist manager with daily operation of claims processing to include development, analysis and implementation of staffing and training
• Work as a member/leader of special or on-going projects that are important to area/process improvement.
• Share continual responsibility and ensuring calls are handled efficiently and effectively.
• Establish work procedures and processes that support company and departmental standards, procedures and strategic directives.
• Communicate with upper management regarding department or employee concerns. 
• Complying with company regulations regarding HIPAA, confidentiality, and private health information.

Desired Candidate Profile-

• Good interpersonal skills.
  
• Mandatory Prior BPO experience.
  
• Should be comfortable with night shifts.
  

Candidates should bring given below documents when come for interview; 

• Please carry the mail print out to the venue 
• One copy of their updated resume 
• One passport size photograph 
• Photo ID proof