Client Relationship Executive Jobs in Bangalore - JF Solution
Client Relationship Executive
Job Description
Key Responsibilities: The following to be carried through remote digital media viz. phone call, email, chat and video interactions:
Client Outreach - Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
Relationship Management - To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
Revenue Targets – Achieve the monthly assigned revenue targets through effective cross-sales generating Fee income across Investment, Assets, Cards and Liability products.
Technical Skills - Effectively utilizes all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services
Controls- Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.
Customer Service and Sales– Upselling, cross-selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer’s Banking Requirements.Skills Required
- Strong willingness to work in Relationship Management; Banking operations and products including investment products
- Prior experience in Sales preferred but not mandatory.
- Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.
- Must be flexible and understanding in challenging and ever-changing environment
Eligibility criteria and the selection process.
- Minimum of 15 Years of formal Education, Post Graduates will be preferred.
- Excellent communication skills – both written and verbal
Interview process:
- Resume screening
- Written Test (In case of Campus Hiring)
- Group discussion(In case of Campus Hiring)
- Operational round of Interview
- Offer Closure
Terms and Conditions:
- Work Location: Whitefield Bangalore
- We offer a vibrant working environment with typical office hours from 9.15am to 6.30 pm, 6 days a week (though we won't mind you putting in extra hours!)
- Salary: Average 4lac to 5 lac which is including Fixed & Variables.(No upper limit for Incentives)
Experience -
- Preferably 1 - 3 years of Retail Branch Banking / Contact Center (Banking Service) experience with an exceptionalflair to sell.