Client Relationship Executive Jobs in Chennai - Buy Happy Marketing LLP
Job Description
Skills:
- Ability to work and communicate effectively.
- Good Exposure towards sales knowledge.
- A high degree of motivation and self-discipline.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
Job Summary :
- Contacting existing customers to inform them about a product or service using scripts.
- Answering queries about the products of the company.
- Understands customer requirements and close sales.
Responsibilities:
- Reply to phone calls and respond to customer requests.
- Provide customers with product and service information.
- Update the details of customer in computer system.
- Advise the customer in phone calls about our products and close sales.
- Identify, research, and resolve customer issues.
- Follow-up on customer inquiries to and not resolved immediately.
- Complete call logs and reports to be entered in the CRM.
- Recognize, document and alert the supervisors about the customer calls.
- Handle grievances to preserve the company’s reputation.
- Sends daily report to the Team Leaders.
Job Particulars
About Company
Buy Happy Marketing LLP is a Limited Liability Partnership
firm incorporated on 25 September 2017. It is registered at Registrar of
Companies, Chennai. Its total obligation of contribution is Rs.1,000,000.
The company prevails over 16 years and is now operating independently for the
last 2 years. The companys first independent product VIP hair colour shampoo
is an innovative product which combines the hair dye with shampoo resulting in
a hybrid product which acts as both a shampoo and hair dye. The product
provides a monthly turn-over of 5 crores and more and is still growing in
numbers each month. The product has been launched all over India and is ready
to go international.