Client Relationship Executive Jobs in Chennai - Ceeyen concepts Private Limited

Smart/well-groomed female candidate, having excellent written & verbal communication in English and Tamil. 

Verbal / Spoken proficiency in any one of the south regional languages (Telegu, Kannada and Malayalam). Hindi speaking is desirable, but not mandatory.

Good hands-on experience in Ms-office suite.

Candidates from Insurance, Banking, Real Estate and FMCG with tele-calling experience are preferred.

 Regular day shift only.

-          Interact with the marketing team to collect and stack leads generated from various sources.

-          Make outbound calls to the generated leads and explain the plan and benefits of becoming a promoter (Franchisee) of our business.

-          Discuss briefly and collect adequate information about the prospects, schedule appointments and invite them to meet our sales/promoter relationship team.

-          Continue to work on sourcing leads through various lead generation methods, generating references from existing promoters and help the sales team to achieve targets

-          Ensure the maximum number of prospect appointments are given to the sales team.

-          Always thrive to give the best customer experience by providing the right information, timely communication to clients and promoters.

-          Efficiently handle all inbound and outbound calls and ensure the questions/concerns raised are tracked and resolved to provide the best experience to clients, promoters and internal team.

-          Provide reports on daily or designated frequency to the reporting manager and take responsibility to provide resolution to issues, feedback and questions.

-          Handle all administrative functions of running a small office.

-          Should be willing and flexible to handle assigned and ad hoc responsibilities which become routine or non-part of the daily functions.