Client service Executive Jobs in Mumbai - Talisman
Job Description
Client Servicing Executive Responsibilities:
• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Identifying ways to overcome clients' initial dislike of company products.
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to client service employees.
• Organizing training seminars to enable clients to fully utilize product features and benefits.
• Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
• Bachelor's degree in Business Administration or an industry-related field.
• Proven experience working as a Client Servicing Executive.
• Proficiency in Microsoft Excel.
• Working knowledge of Customer Relationship Management (CRM) software.
• The ability to work efficiently under pressure.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
Job Particulars
Education BBA/BBM
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1251851
Job Category BSc/BCA/BBM , Tech Support
Locality Address Girgaum
State Maharashtra
Country India
About Company
We are an enthusiastic group of people who are creative, passionate and skilled in the technical know-how of the business. Whether it is Sales Awards, Long Service Award, Star Performer Award, Outstanding Achievement, Participation Award, Team Trophy, Best Project Award, Employee of the month Award, we specialize in understanding the unique requirement of each event and then creating a hand crafted, customized award or trophy which can define the spirit of the occasion.
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