Client Services Executive Jobs in Delhi

Client Services Executive

Kaavin Media

0 Years

8000 - 12000 Monthly

Expired

Posted: 27 Dec 16

Job Description

Client service executives essentially establish and cultivate relationships with company’s clients.
Their goal is to meet client needs so customers are satisfied, resulting in profits for the company.
These professionals respond to client inquiries and find solutions to client issues such as those dealing with billing.
Client service executives additionally develop sales proposals and collaborate with a company’s multiple internal departments to help improve the quality of products.
They also work to streamline business operations by helping to reduce costs.
Client service executives might work with other account managers at a company to create a consistent client message as well.
Client service executives must have strong customer service and interpersonal communication skills.
They additionally must have solid verbal and written communication skills.
These professionals should be able to manage time, projects and sales efficiently and be detail oriented.
They also must be strategic planners and have a strong understanding of a company’s products so they can train clients and answer questions in both group and one-on-one situations.
Client service executives must have strong judgment and decision-making skills as well.
In addition, they should have strong leadership skills, be self-directed and be able to multitask.
They need to be proficient with computers and software spreadsheet programs such as Microsoft Excel and powerpoint presentations.
Job candidates who have sales or customer service experience also have a huge advantage.