Client Servicing Executive Jobs in Gurgaon - Easy Fix Handy Solutions India Private Limited

Client Servicing Executive
Easy Fix Handy Solutions India Private Limited
7000 - 10000 Per Month
Client Servicing Executive Jobs in Gurgaon - Easy Fix Handy Solutions India Private Limited
Last Date 06 Aug 2018

Easy Fix Handy Solutions India Private Limited - Job Details

Date of posting: 07 Jun 18
  • A part of the customer service desk - Understanding the requirement from customers and coordinating with servicemen for assigning the job.
  • All leads will be received over email / incoming phone calls and this position is responsible for booking customer calls and closing all jobs up to customer satisfaction. 
  • Connect with on field supervisors/quality desk and service manager for escalations and feed backs.
  • Ability to be able to convince a customer / possess selling skills. 
  • Convert customers to avail Easy Fix services v/s competition by communicating the features and benefits of Easy Fix Services.
  • Assign tasks and get them fulfilled by on-field service team. 
  • This position must possess good leadership, interpersonal and authoritative skills to ensure tasks assigned to team and servicemen are completed on time.
  • Follow-Ups and coordination with field team, this position will be required to follow-up with customers for jobs which were unanswered and have high chances of closure.
  • Responsible for ensuring 100% customer satisfaction and finding solutions for customers problems (if any).
  • Responsible for coordinating with other support functions - IT, Finance, HR and Admin.
  • Handling escalations - Servicemen and customer grievance handling. 
  • It is the responsibility of Easy Fix customer service desk to ensure that all grievances are handled with urgency.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Easy Fix Handy Solutions India Private Limited

EasyFix is looking out for champions to joins the team and build the business. This role is responsible forentrepreneurially managing customer and client relations – with a broad spectrum of responsibilities, responsible forunderstanding the customers requirement and delivering services. Our processes are technology-led and we aim tocreate a backend that is extensively dependent upon technology, driven by processes and managed by greatpeople. However, in the initial days when the technogy platfom is a work in progress the candidate should possessfast coordiantion and excel skills to do all coordination effectively. The position will be working towards launchingoperations at our very early stage and will be expected to work with people at all levels in the hierarchy. As a coreresponsibility, she/he will be expected to close all customer bookings in TAT and send regular update, report andinvoice to clients. The growth of the candidate in the company will depend upon his ability and success in takingcorrective actions and initiatives. In EasyFix we very strongly believe in the power of empowerment & delegation.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Easy Fix Handy Solutions India Private Limited recruiting Client Servicing Executive candidates nearby Gurgaon.Easy Fix Handy Solutions India Private Limited vacancies for Client Servicing Executive is recruited through Written-test, Face to Face Interview etc.
Easy Fix Handy Solutions India Private Limited Company recruits a lot of candidates every year based on the skills . The candidates with 12th Pass (HSE) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Gurgaon can apply for Client Servicing Executive position in Easy Fix Handy Solutions India Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Easy Fix Handy Solutions India Private Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Easy Fix Handy Solutions India Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Easy Fix Handy Solutions India Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Easy Fix Handy Solutions India Private Limited and near your city and get a secured career.