Client Servicing Executive Jobs in Mumbai - Webmaffia
Job Description
- Communicating courteously with clients by telephone, email, letter and face to face Investigating and solving client problems.
- Handling client complaints or any major incidents.
- Keeping accurate records of discussions or correspondence with clients.
- Analyzing statistics or other data to determine the level of client service our organization is providing.
- Improve client service quality results by studying, evaluating, and re-designing processes.
- Establishing and communicating service metrics; monitoring and analyzing results.
- Implementing changes .
- Measuring & reporting to clients at periodic intervals.
- Reviewing posts and images before they go online Developing feedback or complaints procedures for clients to use.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id498748
Job Category Tech Support
Locality Address
State Maharashtra
Country India
About Company
Webmaffia is an award winning digital agency with a strong foothold in Creative Thinking and Execution
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