Client Servicing Role Jobs in Gurgaon - Collegedunia

Client Servicing Role

Collegedunia

1 Years

Not disclosed

Expired

Posted: 08 Mar 21

Job Responsibilities

Cultivating solid relationships with clients through the provision of exceptional after-sales service.
Creating a positive onboarding experience for new clients.
Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
Maintaining an accurate record of all existing and potential clients.
Responding to client inquiries in a timely and professional manner.
Analyze performance data to offer clients data-driven business insights and at the same time, use those insights to improve our service offerings
Ensure timely receivables and cash flow from clients
Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with design teams, media teams, managers, and other important stakeholders.
Prepare timely team and client updates on all stages of project processes;

The Ideal Candidate Must

Have experience of min 1 year in the same field, otherwise, a fresher who fulfill following needs.
Have excellent verbal, written communication and presentation skills.
Have a willingness to be flexible: Works beyond what is described in the job description.
Understand the market and competitor activities.
Be able to seek out the appropriate contact in a targeted organization
Respect handling complaints
Ability to deliver results under pressure.
Have experience in project management
Be able to multitask and work under strict deadlines
Be able to work efficiently under minimal supervision