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Client Support Associate (Freshers) Jobs in Kochi - Aabasoft Technologies India Private Limited Infopark

Client Support Associate Freshers
Aabasoft Technologies India Private Limited Infopark
Aabasoft Technologies India Private Limited Infopark
Last Date 07 Oct 2017

Aabasoft Technologies India Private Limited Infopark - Job Details

Date of posting: 24 May 17
Job Title:Client Support Associate (Freshers) 
Company: Aabasoft Technologies India Private Limited
Location:Infopark,Kochi
Responsibilities:
  • Deliver service and support to end-users.
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
  • Research required information using available resources.
  • Follow standard processes and procedures.
  • Identify and escalate priority issues per Client specifications.
  • Redirect problems to appropriate resource.
  • Accurately process and record call transactions using a computer and designated tracking software.
  • Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business.
  • Organize ideas and communicate oral messages appropriate to listeners and situations.
  • Follow up and make scheduled call backs to customers where necessary.
  • Stay current with system information, changes and updates.
Skill and Knowledge Required:
  • A thorough knowledge of operating systems.
  • Excellent problem-solving skills.
  • The ability to prioritize, work under pressure and meet deadlines.
  • Logical thinker.
  • The ability to explain problems and solutions clearly to non-technical users.
  • Good analytical and problem solving skills.
  • Good interpersonal and customer care skills.
  • Good accurate records keeping.
  • Multi-tasking capabilities.

Hiring Process : Written-test

About Aabasoft Technologies India Private Limited Infopark

Infopark located at Kochi, is the new IT Park being developed by the Government of Kerala. To set up this project, Government has transferred 100 acres of land which is now under the ownership and possession of Infoparks Kerala, which is an independent Society fully owned by the Government.  
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Aabasoft Technologies India Private Limited Infopark recruiting Client Support Associate Freshers fresher’s in Kochi. The Aabasoft Technologies India Private Limited Infopark vacancies for Client Support Associate Freshers is filled through Written-test etc.
Aabasoft Technologies India Private Limited Infopark jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -Analytics, Customer Service. The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Client Support Associate Freshers should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Aabasoft Technologies India Private Limited Infopark recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Aabasoft Technologies India Private Limited Infopark and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Aabasoft Technologies India Private Limited Infopark and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.