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Client Support Engineer Jobs in Hyderabad - FactSet

Last Date 01 Sep 2020
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FactSet - Job Details

Date of posting: 01 Jul 20
Role/Department Description

Analytics API is an off-platform offering to deliver FactSet’s Analytics and content through APIs. The team is looking for Client Support Engineers who communicate with the clients’ end users, business units, and IT, as well as with FactSet employees which include FactSet engineers, product developers, consultants and account teams. You will have the opportunity to work with talented team members and teams across FactSet. The role will involve the use of innovative technologies. Come and become an API Ninja with FactSet!

Job Responsibilities
  • Manage support questions, enhancements for language SDKs, BI tool connectors and API product behavior.
  • Assist account teams with monitoring API usage of paid and trial clients.
  • Alert account teams about the overuse of APIs by paying clients.
  • Debug client implementation issues and help client developers to bootstrap API implementation.
  • Automate processes and tooling around API development to improve efficiency for PD and development teams.

Job Requirements
  • Atleast two years of experience.
  • Business-level written and verbal English communication skills.
  • Ability to read and interpret technical documentation.
  • Experience interacting with clients is preferred but not required for entry-level positions.
  • Strong technical, analytical, troubleshooting and communication skills.
  • Excellent time and task management abilities.
  • Graduate of any Information Technology or Computer Engineering related course.

Desired Attributes
  • Motivated self-starter with creative thinking.
  • Strong desire to learn.
  • Ability to work independently and collaboratively with team members in different offices.
  • Attention to detail along with the ability to see the big picture.
  • Any knowledge of financial products and instruments.
  • Experience with any programming or scripting languages, e.g. Java, C#, Python, R, JavaScript.
  • Database experience.
  • Experience with Amazon Web Services.

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 Years )

About FactSet

FactSet
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FactSet recruiting Client Support Engineer Experienced(0 to 3 Years) candidates candidates nearby Hyderabad.FactSet vacancies for Client Support Engineer is recruited through Written-test, Face to Face Interview etc.
FactSet Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad can apply for Client Support Engineer position in FactSet. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the FactSet recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of FactSet and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of FactSet and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in FactSet and near your city and get a secured career.