Cloud Operation Support Engineer Jobs in Mumbai - ISS Institutional Shareholder Services
Job Description
We are currently seeking a hands-on, proactive, business-oriented Cloud Operation Support Engineer to join our dynamic team at our Mumbai, India Information Technology center of excellence. This role is a great mix of technology and teamwork with exposure to development and business teams designed to provide technical support, analysis, and solutions for production operations.
Responsibilities
Responsibilities
- Work as part of our global team managing our hybrid cloud environment.
- Work with multiple AWS accounts and business unit development teams.
- Monitoring & management of alerts, events via relevant monitoring & ticketing tools.
- Review/support tools for environment monitoring and analysis including system health and performance.
- Provide Level 1 & Level 2 technical support for applications and platform issues.
- Provide technical support for applications on Windows and Linux based systems.
- Identify key areas for automation and optimization to enhance productivity.
- Identify opportunities for optimizing performance and provide suggestions for development.
- Coordinate maintenance activities and outages with infrastructure, Application management and Service Center teams.
- Identify root causes of technical issues in production.
- Keep track of change and problem tickets.
- Flexible to work shifts, including weekends
- Support and execute Disaster Recovery testing
- Bachelors’ Degree in Computer Science or related discipline required
- 2+ years of overall experience working in AWS IT infrastructure & Operations environment.
- 2+ years of relevant experience in Infrastructure / Applications monitoring and support.
- Experience with Administrating production *nix and/or Windows environments (2+ years)
- AWS Certified Solutions Architect Associate certification required
- ITIL Foundations certification preferred
- Believe that DevOps betters your life through configuration management tools like SaltStack, Chef, or Ansible
- Familiarity with networking concepts (Transit/Internet/NAT Gateways, VPC subnets & peering, routing tables, VPN, VGW)
- Experience or knowledge supporting user access, security groups and IAM roles
Job Particulars
Role it software engineer
Education Diploma, B.Com, M.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id953416
Job Category IT/Software , Diploma
Locality Address
State Maharashtra
Country India
About Company
ISS | Institutional Shareholder Services
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