Collection Agent Jobs in Bangalore - Conneqt Business Solutions
Collection Agent
Job Description
Dear Candidate
· Manage to convince the customer to clear balance outstanding dues
· Submit proper account of all cash/ cheques/ drafts/ documents collected from the customers against the issue of temporary cash receipts/ acknowledgements on a daily the basis to the concerned designated person and obtain proper acknowledgement
· Dress code to be followed as per policy, behave appropriately and be very courteous to the customers, dealers and attend to work properly
· Adhere to the instructions, written and oral, given by superiors in order to complete all required documentation, paperwork and submit the same to the concerned with all records properly maintained
· Understanding of the collections Policy and effective implementation for recoveries
· Ensure all the SLA is been met and adhered to & targets assigned are met month on month
· Ensure 100% visits with TAT are conducted and the same is recorded on the system
· Need to ensure the collected payments are deposited and credited into the customers’ accounts within the specified TAT
· Need to collect correct phone numbers from the field and update the same during daily review meetings
Please refer your friends and dear ones.
NOTE- Please stay safe and stay indoors.
Job Particulars
About Company
Established in 2004, Conneqt Business Solutions Ltd. (formerly Tata Business Support Services Ltd) headquartered in Hyderabad, is a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS), Indias leading business services provider. Throughout our journey, top industry analysts such as Gartner, Nelson Hall and Dun & Bradstreet have ranked us amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East.
We are committed to provide world-class customer experience with our dedicated team of over 32,000+ employees located across 26 delivery centres. Were constantly refining our technologies and developing ideas to better serve our 120 clients in 24 Indian and 12 International languages in over 600 + locations across PAN India through our unique Feet on Street offering. We have created a customer-centric collaborative ecosystem of people, platforms, processes and partners to align strategically with your business goals. We help elevate your organization with the power of our in-house domain expertise, cutting-edge technology, and analytics.
Besides Customer Lifecycle Management and Business Process Management services, Conneqt also provides Finance and Accounting (FAO), HR Shared Services (HRSS) and Middle and Back Office Services. The company uses its innovative DiB (Digital-in a-Box) framework to help clients rapidly develop digital services that are market ready. Conneqt is also investing in automation and analytics capabilities and geographical expansion into US, Middle East and APAC.
